A 99.9% Server Uptime
We’ve built our cloud web hosting system using reliable hardware and heavily tweaked software. Our administrators have installed a customized version of SELinux on our servers to guarantee optimal security and dependability. We’ve set up several denial–of–service prevention devices coupled with highly effective firewall software to make sure our internal network is impenetrable and safe.
All Linux cloud web hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee stays the same.
A 99.9% Network Uptime
In order to supply a high–performance hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve built our own custom network in an effort to ensure a hyper–fast connection speed with the outside world.
And because of this, regardless of which datacenters you opt for: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done everything to curtail all potential risks with our cloud hosting packages and regardless of the fact that we offer outstanding technical support, sometimes the client simply isn’t pleased with what we have to offer. Or he wants to migrate to a more powerful web hosting service, such as a virtual private server or even a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not fully satisfied, you will get a reimbursement.
24/7 Technical Support
In the event that you operate a web hosting firm, your technical engineers are of crucial importance. That’s the reason why we’ve meticulously hand–picked a highly competent group of support engineers, each with lots of years of practice behind his back. Thanks to them, we offer 24x7 support with each of our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All customer support tickets are responded to in under 60 minutes and our average support ticket response time is below 20 minutes!