Although the hosting service offered by the different companies is nearly the same, every provider has a customized platform with its own modifications and ways to accomplish particular operations. That’s why, a vast knowledge base would be rather useful both for persons with little or no past experience and for technically skillful users who will ultimately discover how given procedures are completed, but will lose time in the meantime. The aim of such a knowledge base is to make the service fast and simple to use, saving users loads of time and energy. The outcome is more pleased customers, as they can easily find the info they need, and much less work for the support team representatives, because typically the vast majority of the enquiries and problems that customers have are already listed in the knowledge base. In case the articles themselves are properly written and cover more topics, you will be able to find out more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Cloud Web Hosting
Our cloud web hosting plans include an in-depth knowledge base where you can find information about all the issues that you might come across and their resolutions. You can find out how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are correct, but nonetheless you’re unable to send email messages, for instance. We have tried our utmost to be as comprehensive as possible and to cover all the available options in order to help you save time and effort and to provide you with different solutions for each and every problem. The knowledge base contains informational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in every section of the Control Panel, while if you prefer to see the full article archive, you should visit the all-inclusive Help section.