Q: What exactly does website migration imply and what does it entail?
A: The web site migration service provided by Studio Presence (Rups) is absolutely free of cost and consists of transferring all your files, databases and emails from your current provider to your new hosting account with us. We’ll also modify all the configuration settings needed for your web sites to be completely operational on our ultramodern cloud hosting platform.Our technicians are fully capable of moving just about any web site. With years of work experience in this field, they’re well–versed in the specificities of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, transferring a custom web application with lots of custom libraries is as easy as transferring a simple WordPress–based blog.
Q: Web site migration seems like a lot of work. How long does it take?
A: While we can’t give you an exact time window, since there are a lot of factors, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll try our very best to move your site within 48h, and in certain cases – within 24h (in case the website content is not large).
Q: Do you need something from me before you start moving my web site?
A: Yes. We’ll need the name of the web site that you’d like us to move. We’ll also require a way to log in to your present web hosting account so that we can get the content pertaining to your site.
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: What about downtime? Will my web site be unavailable?
A: Your site will continue to work exactly like it did before with your former hosting provider. Once we have finished the migration, your web site will be configured to work on our web hosting platform and we’ll alert you to preview it. If everything is working properly, all you will need to do is modify the NS records corresponding to your domain. Your web site will be migrated to us without any downtime.
Q: Will my present hosting provider discover that I’m leaving them?
A: While we move your web content, your web hosting provider will not be aware of the transfer at all. We will not contact them in any way.
Q: Which hosting providers can you migrate web content from?
A: We can transfer your website from any web hosting provider or any Linux–driven web hosting platform on condition that we can receive access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we’re unable to migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.